AiCC: Omni-channel Intelligent Customer Service Platform | Information Technology | Software Design & Service
Search
AiCC: Omni-channel Intelligent Customer Service Platform
Huilan Technology Co., Ltd
Mainland China
Booth: 3E-D03 | Innovations and Smart City |
Product Specification
Product Description

AiCC Unified Intelligent Interaction Center Platform is an independently innovated next-generation new ICT converged communication and interaction center platform developed by ChinaScience AI, integrating IM instant messaging, telephony, VoIP audio/video communication, and more. It represents a cutting-edge "AI + human" intelligent interaction platform.

Its powerful features include ten major subsystems:

  • Text Chatbot

  • Online Customer Service System

  • Ticketing System

  • Call Center System

  • Outbound Call Robot

  • Voice Call Robot

  • Intelligent Knowledge Base

  • Intelligent Quality Inspection

  • Mobile CC

  • Management Center

AiCC is a groundbreaking, omnichannel, converged media, and highly intelligent solution with versatile functionalities, designed to reduce costs, enhance productivity, and improve customer satisfaction.

View more about this product
YOU MAY ALSO LIKE
AiSite: Digital Intelligence Portal Management PlatformHuilan Technology Co., Ltd
AiMAX: Intelligent Asset Management Decision-making PlatformHuilan Technology Co., Ltd
Ai3D: Cloud Exhibition PlatformHuilan Technology Co., Ltd
Smart Augmentative and Alternative CommunicationCentre for Perceptual and Interactive Intelligence (CPII) Ltd
IM Authentication & Phone VerificationBenefit Vantage Limited
Intelligent Agreement Management (IAM)Tradelink Electronic Commerce Limited
UC.NOW Digital Expo For Physical & Hybrid EventsWiseSpot Company Limited
Edge AI Technologies For Infrastructure-Assisted Autonomous DrivingCentre for Perceptual and Interactive Intelligence (CPII) Ltd
CPII ChatDoc MasterCentre for Perceptual and Interactive Intelligence (CPII) Ltd
AiHuman: Digital Human PlatformHuilan Technology Co., Ltd